Network & Infrastructure


Network Location

Our datacenter is located at few locations as follow:

Malaysia

  • TM, Cyberjaya (3 Locations in Cyberjaya)
  • Pacific Link, Cyberjaya
  • AIMS, Kuala Lumpur

International

  • The Savvis, Singapore

Network Architecture

OC-48 (2 Gbps), OC-24 (1 Gbps) and Multiple OC-3 (155mbps) lines to major carrier around the world. The data centre utilize the latest CISCO switches and routers to ensure the best connection speed at all times.


Infrastructure

Specifically constructed Data Center offers a state-of-the-art environment with raised floors, climate control, fire-suppression system, Uninterruptible Power Supply (UPS) systems and standby power generators.  

Network Operation Centre

The Network Operation Centre runs 24 x 7 x forever with 3 shifts per day, giving 1st level support, network, server and facilities monitoring. HP Open-view system and CiscoWork 2000 is used for network and system monitoring. Site-scan system is used for facility monitoring. 

Physical Security

Areas where servers are located provide an extra-secure environment for housing the equipment featuring top-of-the-line security systems that incorporate biometric identification systems, closed-circuit cameras (CCTV), security patrols, social engineering practices and restricted floor access. The network reliability is augmented by the physical security of an internal location of our data centre provided by the largest Telco provider in Malaysia. 

Fire Suppression

Our facilities use dry fire suppression systems, which are integrated with features such as fire department notifications and controlled shutdown. These systems are constantly monitored and tested on a regular basis. 

Power

Full redundancy is on hand in our Data Centers. Our generators can restore any fault in power supply. These generators can fully operate within 20 seconds after the power failure and has a redundant diesel generators with 72-hours fuel supply. 2 units of 1250kVA, each fed off dual power sources from a single grid. The data centre is equipped with an 8 x 200kVA capacity of uninterrupted power supply, with 20 minutes full load battery backup system. Liebert power supply and distribution unit is each of 100kVA capacity.

 

 

 

 

 

 

 

About RockSoft Cloud Infrastructure

  • 24x7x365 Technical Support

    RockSoft provide 24x7x365 support service for all of its customers. There will ne no unsolved issues when dealing with our specialists. We guarantee fast & accurate response.

  • Stable & Fast Network

    All of our networks are being monitored closely around the clock and all clients are provided with 99.9% network uptime guarantee SLA. Trust us to bring connectivity to your data.

  • Top Notch Security

    Multiple security harware appliances & software are protecting our servers and networks from any unwanted problems. We left you well assured with latest security technologies applied.

  • Enterprise Data Protection

    Realtime data replication, hourly remote copy of data to secret location, and longer backup data retention period will make you sleep better at night. We give high priority to data safety.