Knowledgebase

This probably one of the most frequent support questions. Please make sure:


1. If your domain is a transfer to our hosting, please make sure you have made the DNS changes, you can find necessary name of DNS from email we sent to you regarding hosting information, if changes has been made please wait for DNS data propagation usually takes around 24 - 48 hours.

2. Paid your hosting bills.

3. Uploaded your website inside the public_html folder (if Linux Hosting) and wwwroot folder (if Windows Hosting)

4. Renamed your main page to index.htm or index.html or index.asp or index.php etc.Please note that you should name it under small alphabetic letters. In UNIX-like operating systems capitals are different symbols, Windows threats uppercase and lowercase letter as the same letter.

If any other problems please get back to us by submit the tickets.    

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