The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Billing General (16) |
Contact Information (2) |
Domain and Hosting Renewal (24) |
| Invoice Receipt Payment (6) |
Password (3) |
 How do I pay my invoice?You will be notified by Email. Views: 6 |
| How To Renew Domain Name Before Expiry Date? Notes: If your domain name was already expired, you won't be able to renew your... Views: 9 |
| Making Payment via Maybank 2U Interbank (GIRO) Transfer 1. Go to http://www.maybank2u.com.my/ 2. Click on "Login" and enter your Maybank2u username... Views: 18 |
| Updating Your Info in Rocksoft System Updating Your Info in Rocksoft System You may check your your hosting account... Views: 9 |
| What currency are your rates listed in? All of our rates are listed in US dollars and Ringgit Malaysia. (USD) & (RM) Views: 5 |
| What happens if I dont pay for my account? Your account will be suspended and your web site will not be accessible. Your account will then... Views: 6 |
| What happens if I exceed my bandwidth or disk space quota? Your website will not accessible by public and we will contact you to discuss possible options,... Views: 5 |
| What is the billing name that will appear on my credit card statement? Your credit card statement will show Rocksoft as the merchant Views: 4 |
| What is the billing schedule? We bill every 365 days from the day you sign up in case you opt for yearly billing. ... Views: 6 |
| Who do I contact to dispute any charges? If you have any questions or concerns about charges related to your Rocksoft account please... Views: 5 |
| Will my credit card be charged automatically every billing cycle? No, we do not automatically charge your credit card or Paypal. You will notify by Email, after... Views: 5 |