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 I need a different version of PHP/MySQLSolution We have Shared servers running various versions of PHP and MySQL, so it's very likely... Views: 1 |
| Why do I get a max_user_connections error? Solution The max number of simultaneous connections to your MySQL database is 30. If you... Views: 1 |
| Bandwith Bandwidth is defined as a range within a band of frequencies or wavelengths. In computer... Views: 4 |
| Can I install other applications in my web space? Solution It would have to depend on each specific product and its functions and needs. If you... Views: 1 |
| Can RockSoft host international domains? Absolutely! We can and will, happily host domains from all over the world for you. As long as... Views: 1 |
| Difference between Bandwidth and Data Transfer Difference between Bandwidth and Data Transfer It is quite often to see Bandwidth and... Views: 5 |
| Do you support .Net Framework 3.5 For all of the Windows Hosting Package, we did installed .Net Framework 1.1, 2.0, 3.0 and 3.5.... Views: 6 |
| Do You Support ASP.Net MVC Yes, we support ASP.Net MVC as we installed .Net Framework 3.5 SP1 on all of our Windows shared... Views: 4 |
| How can I protect the images on my website? Solution Right clicks can be stopped with the below script in the HEAD section of your... Views: 1 |
| How can I track hits and other performance ? You may have your web statistics page at your control panel - site reports which is generated due... Views: 1 |
| How do I display my webpage on the World Wide Web? Solution Your need to upload your HTML and associated files onto your account at Webserver. The... Views: 1 |
| How do I upgrade my hosting plan ? Please email to our billing@rocksoft.com.my department. Your hosting plan can be upgraded... Views: 1 |
| How does Search Engine Placement work? Solution You may check with search engine site regarding their policy as this is always not a... Views: 1 |
| How to allow user to upload files to certain folder only? Solution An additional FTP account can be created to allow user to upload files to the SPECIFIC... Views: 2 |
| How to apply email address to a FrontPage form? Solution 1. Open FrontPage 2000 and web folder which contains the form you would like to... Views: 1 |
| How to FTP via Internet browser? Solution 1. Open up Internet Explorer.2. Type in ftp://username@yourdomain.com in the address... Views: 1 |
| Lost or Forgotten Password If you lose or forget the password for your account, we can re-issue you a new welcome email... Views: 4 |
| MIME (Multipurpose Internet Mail Extensions) The standard for attaching non-text files to standard Internet mail messages. Non-text files... Views: 4 |
| MUST READ: Security Advice For your hosting account security and safety reason, we strongly advice all of our clients to... Views: 4 |
| My clients in China are unable to view my website. Nothing wrong with my current connection. Solution In a shared hosting environment, we host several hundred websites on one server and... Views: 1 |
| My website attempts to infect visitors with a virus. Solution Following is just an example of a javascript code embedded in the pages:<!-- ~... Views: 1 |
| Procedures To Change of Hosting Platform (Windows to Linux or vice versa) You could request to change of hosting platform (Linux to Windows or vice versa), we will assist... Views: 4 |
| Procedures To Switch the Primary Domain Name of Hosting Account If you'd like to switch your primary hosting domain name from one to another, you may need to... Views: 4 |
| Static IP (Dedicated IP) vs Shared IP There are basically two types of IP addresses: static and shared. Before the difference between... Views: 3 |
| The difference between access and visit in statistic report Solution Visits mean the counts of the access by the visitors to your website, whereby the... Views: 1 |
| What Happen If I Exceeded the Bandwidth Quota Windows Hosting Even when your hosting account exceeded assigned bandwidth quota, your web... Views: 4 |
| What's the difference between the public_html and www folders, and which do I upload my web files into? There really is no difference; Your web root (where you upload your web site (web accessible)... Views: 1 |
| Why are FTP connections unstable? Solution Possible causes:1) A local Firewall or Anti-Virus software is breaking the... Views: 2 |
| Why is my site suspended ? Your site may be suspended due to our SLA violation. Another possible reason is that your site... Views: 1 |
| Why my website is taking a long time to load or is slow? Solution 1) Run a ping to make sure you can connect to the server your site is on and that... Views: 1 |
| Why there will be error like "must use updateable query"? Solution If you encounter the error such as "must use updateable query", it can be rectify by... Views: 1 |
| Will I have 24 hours, 7 days access to update my Website? Solution Yes. Webserver provides you with unlimited access to update and make changes to your... Views: 3 |
| Will Rocksoft Reboot My hosting server(Shared account server) Will Rocksoft Reboot my hosting server? Yes, Rocksoft might rebooted the shared hosting... Views: 4 |